If you have ever received a text message from for example your bank and it says Citibank or HSBC as the sender, that’s what we are calling Sender ID. Having a Sender ID will tell your customers who is sending them a message. To get your business name added as your Sender ID please click here to email support and let them know what Sender ID you want. Your Sender ID can be up to 11 characters long, and it’s best to only use letters and numbers as spaces, punctuation or symbols aren’t always supported by the networks.